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PRIVACY POLICY

In accordance with the provisions of the General Data Protection Regulation RGPD EU 679/2016 and Organic Law 3/2018 of December 5, Protection of Personal Data and Guarantee of Digital Rights, the following treatment information is provided of your personal data:

Who is responsible for the processing of your personal data?

Responsible for the treatment: GRUP TRUI MALLORCA, SL, NIF/CIF: B57634131, Address: C/ LICORERS Nº13, CP: 07141, MARRATXI, Telephone 971605506, Email: trui@trui.es.

What data do we process?

At GRUP TRUI MALLORCA, SL we process the personal data provided by you by completing the forms provided for this purpose on this website, personal data derived from the provision or contracting of our services or products and/or personal data derived from the commercial relationship that you maintain with us. In addition, we process the personal data generated in the context of your activity on our website, within which category your browsing data obtained through the website is included.

It is important for us to keep the record of your personal data up to date. You have the obligation to keep us informed of any changes or errors in your personal data as soon as possible by contacting us at the email: trui@trui.es.

For what purpose do we process your personal data?

Purpose: GRUP TRUI MALLORCA, SL may process your personal data for the following purposes:

-Management and maintenance of the services provided through the website.

-Management and attention to queries and requests for information made by users through the contact form. The e-mail address and the personal data that you provide us through the contact form on the website will be used exclusively to answer the questions that you raise by this means.

-Compliance with applicable legal obligations.

-Sending commercial communications and newsletters, as well as advertising our services and products.

-Management of the contracting of our services and/or products.

-Management of information requests or budget requests for our services or products.

-Management of participation in activities and contests organized by the entity.

-Management of the members club.

-Management and processing of complaints filed through the internal complaints channel.

-If you have consented and in order to be able to offer you services in accordance with your interests, your personal data may be used to develop a commercial profile. No automated decisions will be made based on said profile.

We keep your personal data in our systems and files for the time necessary to carry out the purposes of the treatment, and to comply with the provisions of the applicable legislation. Your personal data will be kept as long as there is a contractual and/or commercial relationship with you, or as long as you do not exercise your right to delete and/or limit the processing of your data. The period of conservation of personal data will vary depending on the purposes of the treatment and in general:

-The personal data that you provide us in the event of contracting our services or products will be kept during the contractual relationship and, once it has ended, during the limitation period of the legal actions that may derive from it.

-The personal data that you provide us to manage requests for information or queries through the contact form will be kept as long as you do not request its deletion or cancellation.

-The personal data that you provide us to subscribe to our Newsletter or informative bulletins will be kept as long as you do not request its deletion, opposition and/or limitation.

-The personal data that you provide us to participate in our activities and contests will be kept as long as you do not request its deletion or cancellation.

-The personal data that you provide us through the complaints channel will be kept for a period of no more than 3 months.

-The personal data obtained from your browsing and consumption habits, as well as the commercial profile obtained, will be kept as long as you do not request its deletion or cancellation.

Your personal data will be kept as long as they are useful for the indicated purposes, and, in any case, during the legal terms and the time necessary to attend to possible responsibilities arising from the treatment.

Data security.

We have adequate technical and organizational security measures to protect your personal data against unauthorized or illegal processing and against its loss, destruction or accidental damage, ensuring their integrity and confidentiality. The technical and organizational security measures implemented make it possible to: guarantee the permanent confidentiality, integrity, availability and resilience of the treatment systems and services; quickly restore availability and access to personal data in the event of a physical or technical incident; and regularly verify, evaluate and assess the effectiveness of the technical and organizational measures implemented to guarantee the safety of the treatment.

These technical and organizational security measures have been designed taking into account our IT infrastructure, the state of the art in accordance with current standards and practices, the cost of the application and the nature, scope, context and purposes of the treatment, as well as as well as the risks of varying probability and severity that the processing of your personal data entails.

What is the legitimacy for the processing of your data?

Legitimation: The legitimacy to process your personal data is based on:

-The execution and maintenance of a contractual and commercial relationship with you, such as, for example, the contracting of the entity's products and services, management and request for budgets for the entity's products and/or services, all in accordance with the provided in article 6.1.B of GDPR (EU) 679/2016 and Organic Law 3/2018, of December 5 (LOPDPGDD).

-Your express consent for one or more purposes, such as the sending of advertising communications or own or third-party newsletters, management of curriculum vitae shipments, participation in activities or contests, all in accordance with the provisions of article 6.1. A of the GDPR (EU) 679/2016 and Organic Law 3/2018, of December 5 (LOPDPGDD).

-Compliance with different legal obligations, all in accordance with the provisions of article 6.1.C of GDPR (EU) 679/2016 and Organic Law 3/2018, of December 5 (LOPDPGDD).

– The satisfaction of legitimate interests pursued by the controller or by a third party, for example, for security reasons, to improve our services and/or to manage your requests or queries.

During the data collection process, and in each place on the web where personal data is requested, the user will be informed, either through a hyperlink, or by including the appropriate mentions in the form itself, of the obligatory nature or not of the collection of your personal data.

The personal data requested in the forms on the website are, in general, mandatory (unless otherwise specified in the required field) to comply with the established purposes. Therefore, if the requested personal data is not provided, or is not provided correctly, they cannot be attended to.

There is an obligation to provide your personal data in the case of contracting a service or product, and/or in those cases of requesting quotes or offers.

The sending of advertising communications, newsletters or informative bulletins of our products and services is based on the consent that is requested, without in any case the withdrawal of this consent conditioning the contractual or commercial relationship that you maintain with us.

If you have authorized us to send advertising for our services and products, your personal data may be used to manage the sending of advertising offers and newsletters through electronic means. In these cases, the provisions of art. 20 and 21 of Law 34/2002, of July 11, on services of the information society and electronic commerce, regarding the use and processing of your personal data in order to manage the sending of advertising by means electronics.

In case you have marked the option to receive advertising, or if you have subscribed to our newsletter or newsletter, you can cancel this option at any time.

To which recipients will your data be communicated?

Recipients: In general, your personal data will not be communicated to any third party outside the entity, except legal obligation. However, we inform you that third-party providers may have access to your personal data as data processors, within the framework of the provision of a service for the entity responsible for the treatment. We inform you that you can request the complete list of recipients who may receive your personal data as treatment managers or as third-party recipients by email transfer: trui@trui.es. In addition to the foregoing, the entity may make transfers or communications of personal data to meet its obligations before the

Public Administrations in the cases that are required, in accordance with current legislation.

-International data transfers:

To carry out the data processing activities detailed above, we may transfer the data to countries outside the European Economic Area (EEA), and store such data in physical or digital databases managed by entities acting on our behalf. The management of databases and the processing of the data are limited to the purposes of the treatment, and are carried out in accordance with the laws and regulations in force regarding data protection. In case the data is sent outside the EEA, the company will use appropriate contractual measures to guarantee the protection of the data, which may include, among others, contracts based on the standard data protection clauses adopted by the European Commission applicable to the sending personal data outside the EEA.

Rights: You have the right to obtain access to your personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. . In certain circumstances, you can request the limitation of the processing of your data, in which case we will only keep it for the exercise or defense of claims. Likewise, and for reasons related to your particular situation, you may oppose the processing of your data, in which case your personal information will no longer be processed for those purposes for which you have expressed your opposition. When technically possible, you can request the portability of your data to another data controller. To exercise these rights, in accordance with current legislation, you can contact GRUP TRUI MALLORCA, SL at C/ LICORERS Nº13, CP: 07141, MARRATXI or to the email trui@trui.es. You have the right to file a Claim with the Control Authority: Spanish Data Protection Agency (www.agpd.es). Origin of the Personal Data: the interested party.

You expressly accept the inclusion of the personal data collected while browsing the website and/or provided by filling in any form, as well as those derived from a possible commercial relationship, in the automated personal data files of the entity.

The entity guarantees the confidentiality of users' personal data. However, the entity will disclose to the competent public authorities the personal data and any other information that is in its possession or is accessible through its systems and is required, in accordance with the legal and regulatory provisions applicable to the case. Personal data may be kept in the files owned by GRUP TRUI MALLORCA, SL even once the commercial relations formalized through the entity's website have ended, exclusively for the purposes indicated above and, in any case, during the legally established deadlines, available to administrative or judicial authorities.

Use of social networks.

When you interact with our website through various social networks, such as when you connect or follow us or share our content on social networks (Facebook, Twitter, LinkedIn, Instagram or others), we may receive information from said social networks, including information about your profile, user ID associated with your account on social networks, and any other public information that you allow to share with third parties on the social network.

The entity uses social networks in order to inform about the services it offers, as well as any other activity or event that is carried out and wants to advertise, but at no time will it obtain the personal data of the users who interact in it. them, unless there is express authorization.

These data are only used within the social network itself and are not incorporated into any treatment system.

Social networks have their own terms of use and privacy policies that you are obliged to take into account and observe compliance if you use them.